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Insightful conversations with leaders in the Arts & Crafts Retail industry

Mar 7, 2023

Stories from David & Adam Blumenthal covering 144 years and five generations of an iconic yarn brand in the creative industry. From how it got its name to what keeps it strong and growing.



  • Lion Brand has been around for 144 years

  • Lion Brand was the sole supplier of yarn to Target for many years up...

Feb 7, 2023

When your company has a Dean of Leadership Development and twelve Character Commitments, you know they take servant leadership seriously. Jim Iyoob, Chief Customer Officer of Etech Global Services, shares the culture that began with a vision “to make a remarkable difference for each other” — clients, team members,...

Jan 3, 2023

Retail authority Michael Barker shares his philosophy on how Happy Customers + Happy Employees always leads to a Healthy Business [Podcast first published November 2021]


Happy Customers + Happy Employees = Healthy Business

  • If you reduce employee turn 20% you increase profits by more than 20%
  • Happy...