Retail authority Michael Barker shares his philosophy on how Happy
Customers + Happy Employees always leads to a Healthy Business
[Podcast first published November 2021]
KEY TAKEAWAYS
Happy Customers + Happy Employees = Healthy Business
If you reduce employee turn 20% you increase profits by more
than 20%
Clint O’Rear, a leader amongst suppliers & retailers in the creative arts & home décor industries, hosts insightful conversations with other leaders and experts to share different insights and perspectives on the retail industry. In most cases the discussion will be related to the arts/crafts/creative/makers segment of retail.