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Insightful conversations with leaders in the Arts & Crafts Retail industry

Jan 3, 2023

Retail authority Michael Barker shares his philosophy on how Happy Customers + Happy Employees always leads to a Healthy Business [Podcast first published November 2021]

KEY TAKEAWAYS

Happy Customers + Happy Employees = Healthy Business

  • If you reduce employee turn 20% you increase profits by more than 20%
  • Happy...