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Insightful conversations with leaders in the Arts & Crafts Retail industry

Mar 7, 2023

Stories from David & Adam Blumenthal covering 144 years and five generations of an iconic yarn brand in the creative industry. From how it got its name to what keeps it strong and growing.

 

KEY TAKEAWAYS:

  • Lion Brand has been around for 144 years

  • Lion Brand was the sole supplier of yarn to Target for many years up...


Feb 7, 2023

When your company has a Dean of Leadership Development and twelve Character Commitments, you know they take servant leadership seriously. Jim Iyoob, Chief Customer Officer of Etech Global Services, shares the culture that began with a vision “to make a remarkable difference for each other” — clients, team members,...


Jan 3, 2023

Retail authority Michael Barker shares his philosophy on how Happy Customers + Happy Employees always leads to a Healthy Business [Podcast first published November 2021]

KEY TAKEAWAYS

Happy Customers + Happy Employees = Healthy Business

  • If you reduce employee turn 20% you increase profits by more than 20%
  • Happy...