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Insightful conversations with leaders in the Arts & Crafts Retail industry

Jan 3, 2023

Retail authority Michael Barker shares his philosophy on how Happy Customers + Happy Employees always leads to a Healthy Business [Podcast first published November 2021]

KEY TAKEAWAYS

Happy Customers + Happy Employees = Healthy Business

  • If you reduce employee turn 20% you increase profits by more than 20%
  • Happy...


Dec 6, 2022

Garry Ridge, retired CEO of WD-40, is this amazing combination of a confident leader and a very humble servant who has led his tribe very well. Although he was in the oil products business, in this episode we talk about a lot of things that have nothing to do with oil but everything to do with how to grow your...


Nov 1, 2022

As Dean of Global Leadership Development, Melissa Wood spearheads all learning and development business-building programs for Etech. She shares insights into the next generation of leaders and how you can build your personal leadership development program.

KEY TAKEAWAYS

  • John Maxwell had a tremendous influence on Etech...


Oct 4, 2022

Creating a more colorful, connected, comforting and caring world with yarn.

KEY TAKEAWAYS

  • Lion Brand has an amazing Purpose Statement with four key words

    • Colorful
      • Lion Brand produces high-quality, uniquely colored yarn that stands above the competition

    • Connected
      • Lion Brand stays connected to the craft and...


Sep 6, 2022

When employees and leaders choose to share their talent with your company, give them opportunities on their journey. Melissa Wood shares the 12 character commitments of Etech culture and the 5 Pillars of Education to produce the next generation of leaders.

KEY TAKEAWAYS

  • Etech has 12 character commitments for...